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FAQs
18 articles
Claims FAQsGet answers on some of the most common claims questions other pet owners have asked.
Policy FAQsGet answers to common questions about your policy, including the renewal period and adding pets.
Does Spot Offer a Plan for Preventive Care Coverage?
Is There a Waiting Period for Pet Insurance?
What Medical Records are Needed From My Veterinarian?
How do I Determine if My Pet Has a Pre-existing Condition?
Can I Get Reimbursed for Routine Teeth Cleanings?
Do I Pay Vet Bills Up Front?
How Do I Appeal My Claim?
What Happens to My Pet Insurance if I Move?
Can I Transfer My Policy to a New Owner?
Can I Change My Pet’s Coverage?
How Do I Renew My Policy?Learn how to easily renew your pet insurance policy and understand what to expect at renewal.
Can I Add Pets to My Account After I Already Enrolled?
Do You Have a List of Veterinarians I Have to Use?
Should I Include My Pet’s Medical Records with a Claim?
How Can I Find Out the Status of a Claim?
How Long Do I Have to File a Claim?