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How Do I Renew My Policy?
How Do I Renew My Policy?

Learn how to easily renew your pet insurance policy and understand what to expect at renewal.

Updated over 3 months ago

How to Renew Your Pet Insurance Policy: A Step-by-Step Guide

Renewing your pet insurance policy is important to help ensure that your pet can continue to receive the best possible care with less financial worry. In many cases, your pet insurance policy will automatically renew at the end of each policy period (typically a year). This means you don't have to worry about gaps in coverage or re-enrolling your pet.

Automatic Renewal Process

Here's how the automatic renewal process usually works:

  1. Pet Insurance Renewal Notice: You should receive a renewal notice via mail or email before your policy's expiration date. This notice will typically outline any changes, if any, to your coverage or premium rates.

  2. Review Your Policy: Take the time to carefully review the renewal notice and your updated policy documents. Make sure you understand any changes to your coverage, benefits, or premiums.

  3. Confirmation: Once your renewal is processed, you should receive confirmation that your policy has been renewed. This confirmation can include your updated policy documents and new policy period start date.

Changes to Coverage and Rates at Renewal

While pet insurance policies often renew automatically, it's important to be aware that coverage and rates can change at renewal. These changes may be due to:

  • Your Pet's Age: As your pet gets older, the risk of health issues may increase, potentially leading to higher premiums.

  • Veterinary Inflation: The cost of veterinary care tends to rise over time, which can impact insurance premiums.

  • Policy Adjustments: Insurance providers can sometimes make adjustments to their policies, such as adding or removing coverage options.

Tips for a Smooth Renewal Process

  • Review Your Policy: Read your renewal notice carefully and compare it to your existing policy.

  • Update Your Information: Make sure your contact information and payment details are up to date.

  • Ask Questions: If you have any questions about your renewal, don't hesitate to contact your insurance provider.

Do You Have Questions?

Our helpful team is just one phone paw away, contact our customer services team at 1-800-905-1595 to speak with an agent. Our team is available Monday – Friday from 8am to 8pm and Saturday from 9am to 5pm.

By understanding your pet insurance policy’s renewal process and taking a proactive approach, you can help ensure your pet stays protected year after year.

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