Can I Change My Pet’s Coverage?
We understand that your pet's needs can change over time. Whether your pet is getting older and needs more comprehensive care, or you're looking to adjust your budget, pet parents have the opportunity to make changes to their policy each year during their renewal period.
How to Make Changes:
Customer Portal: The easiest way to explore your options and make changes to your plan is through the Member Center or through the Spot Pet Insurance App.
Call Our Team: Our friendly customer service team is here to help. You can call 1.800.905.1595 to discuss your specific needs or for answers to any of your policy related questions.
Does Changing My Policy Mean There is a new 14-Day Waiting Period?
In some cases, certain policy changes may require starting a new policy that can result in a new 14 day waiting period. Give us a call at 1-800-905-1595 for more information.