If the ownership of your pet changes to another individual, we can transfer the policy to the new pet owner without any interruption of coverage. To process this request, you will need to submit proof of new ownership, including the new owner’s full name, address, and phone number. We will also need to update the billing portion of the policy to include the new customer’s preferred payment method prior to processing the policy transfer.

To start the transfer of ownership policy change, please reach out to Customer Service.