Spot Pet Insurance empowers pet parents to customize their pet insurance plans to help ensure that their pets can receive the best care. But the benefits don't stop at choosing a plan. Our innovative Member Center unlocks a suite of tools and resources designed to help simplify your experience and enhance your peace of mind.
Member Center Benefits: Your Personalized Pet Insurance Hub
Your Spot Pet Insurance Member Center serves as a comprehensive customer portal, helping you to manage everything related to your pet's insurance policy. These member center benefits help empower you to make informed decisions on your pet's health and well-being:
Manage Claims with Ease
Navigating pet insurance claims can be overwhelming, but our Member Center helps to simplify the process. Submit and track your claims seamlessly, review past claims for reference, and even choose your preferred reimbursement method (direct deposit or check).
Update Pet Profiles Effortlessly
Your pet's information can be essential for accurate coverage. The Member Center helps you easily review and update your pet's profile and add new pets and their policies under your account (enjoy a multi-pet discount*!), and manage all your pet's policies in one convenient place.
Streamline Billing & Payments
Stay on top of your pet insurance finances with ease. View upcoming payments, review your payment history, and update your billing information or address – all within the Member Center. You can even pay bills up to 30 days in advance for added convenience.
Take Control of Your Account
Your Member Center access puts you in the driver's seat of your account. Update your contact information, change your password, and even add co-owners who can access and manage the account with you.
24/7 Vet Helpline Access
Get expert advice when you need it most. Through our partnership with VetAccess™, our Member Center gives you access to a 24/7 pet telehealth helpline. Chat or call with a veterinary expert anytime to help with your peace of mind about your pet's health or behavior.
Additional Member Center Advantages:
Vet Locator: Find licensed veterinarians near you quickly and easily.
Help Center: Access helpful articles, FAQs, and the Poison Control Hotline.
Preferred Vet Clinic: Add your vet's information for faster claims processing.
Unlock the Power of the Member Center
At Spot Pet Insurance, we're dedicated to offering pet parents more than just insurance plans. Our Member Center helps showcase our commitment to comprehensive care, offering a range of policyholder advantages that can help simplify pet insurance management and support your pet's health journey.
Log in or create your account today to unlock the full potential of the Spot Pet Insurance Member Center!
*10% multi-pet discount available on all pets after the first.